An Ear To Listen

Professional Counsellors for Alberta Children, Teens and Adults

Working hours vary depending on the counsellors and your area. Please call to book a consultation. Stay in touch with us — Like us on Facebook for additional information about us and our location.


Jacqueline Shank

Jacqueline has a master’s degree in counselling psychology and is a registered social worker. Along with her counselling experience, Jacqueline facilitates treatment groups for adults struggling with anxiety/panic, anger management and the Creating Change for Healthy Relationships to end domestic violence. She is an accomplished presenter on various topics including professional self-care, anxiety, depression, post-traumatic stress disorder, resiliency, suicide intervention and much more.


  • Specialties: Anxiety, depression, couple counselling, family of origin issues and domestic violence
  • Age Group: Mostly adults
  • Location: Athabasca
  • Availability: Monday – Friday: 9:00 AM - 5:00 PM

Rose Ann Swanson

Rose Ann Swanson is a Registered Psychologist and has more than 20 years of experience in the human services field, with 9 years as a mental health clinician. Her passion is to empower individuals to focus on positive mental health and is committed to supporting people with their physical, mental, emotional and spiritual well-being. Rose Ann is trained in Cognitive Behavioural Therapy (CBT), certified in Eye Movement Desensitization and Reprocessing (EMDR) and is currently working on her Certified Sex Addiction Therapist (CSAT) training through the International Institute of Trauma and Addictions Professionals (IITAP).


  • Specialties: behaviour issues, distress issues, families, and addictions
  • Age Group: Youth 10 to 18 years old, adults, and mature adults
  • Location: Athabasca and Plamondon
  • Availability: Thursdays and Fridays and some evenings

Jenifer Borgen

Jenifer Borgen is a Registered Provisional Psychologist, who completed her master's degree in Counselling Psychology from Yorkville University. Her approach is client-focused, with practices grounded in humanism, cognitive behavioural therapy, solution focused therapy and therapeutic play. Jenifer has worked in the school system for the past 12 years, and she understands the uniqueness of working in rural settings.


  • Specialties: trauma, family issues, divorcee separation, behaviour and crisis issues
  • Age Group: 4 to 15 years old, youth
  • Location: Athabasca, Slave Lake and Westlock
  • Availability: Evenings only, 5 PM onwards
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